1. Data Controller
The Data Controller for the information collected through this website and during your stay is Roberto Pinto, operating as Masseria Lama Pellegrini (Contact: info@lamapellegrini.com).
2. What Data We Collect and Why
We collect personal data to manage your booking, process payments, and comply with Italian law:
- Booking Data: Names, contact details, and dates of stay, collected via our direct booking engine (powered by MotoPress).
- Payment Data: Credit card or bank details. We do not store your full financial data. Payments are securely processed through our third-party gateways (WooCommerce Payments, Satispay, Stripe, PayPal, Nexi, Apple Pay, Google Pay, or direct Bank Transfer).
- Legal Compliance: Under Italian law (Article 109 of the TULPS), we are legally required to collect the ID/Passport details of all guests upon check-in and transmit them to the local police headquarters via the “Alloggiati Web” portal.
- Website Usage: We use Google Analytics to understand how visitors interact with our website.
3. Video Surveillance (CCTV)
For the safety and security of our guests, staff, and property, Masseria Lama Pellegrini operates a closed-circuit television (CCTV) system in the public/outdoor areas of the property.
- Storage: The footage is stored locally and securely on the premises.
- Retention: Recordings are automatically overwritten after 72 hours, except when a specific incident requires retention for law enforcement purposes.
4. Sharing Your Data
Your data is only shared with essential third-party service providers (e.g., our booking system, payment processors) and local Italian authorities as required by law.
5. Your GDPR Rights
Hai il diritto di accedere, rettificare o richiedere la cancellazione dei tuoi dati personali in qualsiasi momento. You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please contact us at info@lamapellegrini.com.
